Purpose of The Guide

This guide will walk y'all through using your computer to enable Hik-Connect on your Hikvision camera system and then that you are able to view your cameras on your mobile phone or tablet from any location.

Before Yous Brainstorm

  • Brand sure that your Hikvision organisation is set upward locally and that your cameras are viewable on your NVR or DVR. If you have not already fix your device up please follow the relevant guide on this folio to practise so.
  • Connect your NVR to your network past running an ethernet cable from the LAN port on your NVR or DVR directly to your router.
  • If you lot are using a Windows computer, install SADP from this page. If you are using an Apple tree computer, install information technology from here.

Let'due south Get Started

There are three parts to this process. Kickoff we need to enable Hik-Connect on the camera or recorder, secondly we will add it to your Hik-Connect account and thirdly we will ready the Hik-Connect app on your phone or tablet and then you can view the camera.

Enabling Hik-Connect

one) On your figurer open SADP Tool. This programme volition show you any Hikvision equipment connected straight to your network. Yous should see a screen like the one below.

If any of your devices evidence a Status of Inactiveplease refer to the relevant guide on this page to ready your device upward correctly before continuing with this guide.

2) Select your NVR or DVR from the listing by ticking the box to the left of information technology. If y'all have multiple devices showing and are non certain which is your NVR/DVR so searching for the Device Typeon google will show yous which device is which. If you are merely using IP cameras with no recorder and so you lot volition need to gear up up each camera individually. Select one photographic camera, follow the rest of this guide then return to this step for each of the other cameras.

three) When you select the device you will come across a panel of information on the right that looks like the ane in the image above. Tick the box side by side to Enable Hik-Connect and a window like the i beneath will pop up. Please enter an easy to retrieve Verification Code and make certain you note it down somewhere as nosotros volition need this afterward on.

4) Once y'all have ready and confirmed your Verification Code you will now have a screen similar the 1 beneath. Enter your devices password in the Admin Password box and press Modify.

five) The concluding step in this department is to make a annotation of the relevant portion of the serial number. If you lot await on the information panel yous will see a Series Number field. The function of the serial number we demand to make a annotation of are the terminal 9 digits. If y'all look towards the right hand end of the serial number you volition have a block of 8 or 9 numbers. If you encounter a cake of nine numbers make a annotation of them, if you only run across eight numbers make a note of the letter immediately beforehand and the viii numbers.

To make this a bit clearer I will requite you two examples from our cameras.

DS-2CD2142FWD-I20170407BBWR741997176 - On this device yous can see nosotros take 9 numbers at the end of the serial number, and then in this case we would need to make a annotation of 741997176.

DS-7732NI-I4/16P1620170517CCRC65050055WCVU - On this device you lot will run across that near the end of the serial number we only take a block of 8 numbers, so in this case what we would need to make a note of is C65050055, the block of 8 numbers and the alphabetic character before them.

Once you accept a annotation of the relevant part of your series number we can move on to calculation the device to your Hik-Connect account.

Calculation Devices to Your Hik-Connect Business relationship

1) Go to world wide web.hik-connect.com and register for an account. Once you are registered you need to log in to the website and you will run into the following.

2) Click on the Add together push button in the top right corner and, in the window that pops up, enter the 9 digits from the Serial Number that you noted down earlier and press the Search button. If the device is online yous should see the following screen.

If that window appears press the + icon. Ifthat window doesn't announced it tin be one of two things. First thing to bank check is that you entered the correct portion of the serial number, please refer to footstep 5 above to check the serial number you are using. If the number you entered is correct then please refer to this guide to fix the outcome before returning to this stride and continuing to follow this guide.

3) After pressing the + icon you will be prompted to enter your verification code. This is the code that you ready in stride iii of the first portion of this guide.

4) In one case yous accept entered the verification lawmaking you should be presented with a screen like the 1 beneath. If all has gone well y'all will see your device with a status of Online.

At this point nosotros can at present motion on to the concluding stage of the process, actually viewing the cameras.

Accessing Your Cameras on the Hik-Connect App

one) On your phone or tablet install the Hik-Connect app.

2) Log in using the details that you registered with in step 1 of the previous department of this guide. You will see a screen a bit like the i beneath.

3) The device you are looking for will have a name that includes the nine digit serial number y'all entered in the previous section. Click on that deviceand it volition prompt you to enter the verification code that yous set earlier. The just time you will need to apply this code is when you starting time log in to your Hik-Connect account on a new phone or tablet.

If you are using an NVR or DVR and then at this point you are now finished, if yous are adding individual IP cameras you now need to return to stride ii of the first section of this guide and repeat the procedure for each camera.

Need more assistance?

If you need assistance with annihilation else delight check out our other guides or make it contact.